> ## Documentation Index
> Fetch the complete documentation index at: https://docs2.travtus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Community Action Plan

## **How to get there**

To see **suggestions of ways you could improve the experience** within a community, you can navigate to any community page and **click on the check box icon**.

**To get to a community page**, you can click on its name from the **Newsfeed** area, or by selecting **Communities** from the menu in the top right then selecting a specific community from the list.

We establish the suggestions by summarizing issues, complaints, risks, and other themes across this specific community and use this to drive the top 5 ideas to address these themes.

<img src="https://mintcdn.com/travtus-33/36YTU5YCNjti7vlR/images/actionplan.png?fit=max&auto=format&n=36YTU5YCNjti7vlR&q=85&s=6c33a27fdad3b4971b3d4ad6cf381234" alt="Actionplan Pn" title="Actionplan Pn" style={{ width:"45%" }} width="488" height="623" data-path="images/actionplan.png" />

## **How to interpret**

* Action plans are re-generated on a daily basis and cover the period selected in the date filter at the top.
* We restrict the list to focus on **high priority events** so you may not see suggestions relating to things that are lower priority than some others.
* We try to limit the suggestions to a manageable amount but there may be more to do here - you can derive your own recommendations by reviewing the **Summary**, **Customers Requiring Attention** and **Top Resident Goals** pages.
* Do what's right for your community! We base these suggestions on what we see in your data but there will obviously be things outside of this going on as well, so **combine our action plans with what you already know** about the community for a recipe for success.
* You may want to also consider more **holistic solutions to a problem** - if there's a theme of issues across multiple communities, it could be that it's better to roll out a companywide solution. The best way to find out if this is the case is simply to **use search**, e.g. "are we seeing issues with \<topic> across multiple communities?"
* Clicking on any of the numbers in circles (citations) will open a list of the reports relating to the issue.

💡**Tip**: If you think you have **important data in other sources, this can be really valuable** for being able to provide you with the clearest picture of trends and action plans - [<u>see here</u>](https://docs2.travtus.com/getting-started-with-travtus/connecting-data-sources) for more information on what other sources we can ingest.
