Tasks
Task webhook events
Deployment Guide
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Glossary
Tasks
Task webhook events
Events triggered when create or update a task
POST
/
webhooks
/
tasks
{
"body": {
"action_type": "Assistance",
"assignee_id": null,
"attachments": {
"file_A": "https://u.dev.hiadam.co/pi5fwe3"
},
"completed_datetime": null,
"creator": {
"email": "[email protected]",
"unit_external_ref": "P~4770692~467~2016",
"lease_external_ref": "A1234",
"first_name": "Bob",
"last_name": "James",
"phone_number": "+447549111111",
"resident_address": "10 Executive Park West NE",
"unit_identifier": "4efdccb7-10ca-47b0-811c-de2fae9f6682",
"unit_number": "2016"
},
"datetime_created": "2023-12-20T17:32:49.143000+00:00",
"datetime_updated": "2024-01-15T15:07:27.440000+00:00",
"description": "a description",
"due_datetime": "2023-12-19T12:00:00+00:00",
"external_ref": "1234567890",
"identifier": "26d2f5f9-b128-48cd-add8-303e067df958",
"importance": "very_high",
"notes": null,
"portfolio_external_ref": "P1234",
"portfolio_id": "b0234194-e61b-4a57-967f-6eaaee4d5219",
"priority_score": 500,
"queue_name": null,
"relevant_conversation": null,
"reminder_datetime": null,
"resident_id": null,
"status": "created",
"category": "Customer Support",
"summary": "a summary",
"title": "a title",
"onsite_indicator": "onsite",
"topic": "maintenance",
"user_goal": "fix_shower",
"escalation_flag": false
},
"event_type": "task.update",
"message_id": "51d155b3-496f-434e-b664-406836be35a0"
}
{
"body": {
"action_type": "Assistance",
"assignee_id": null,
"attachments": {
"file_A": "https://u.dev.hiadam.co/pi5fwe3"
},
"completed_datetime": null,
"creator": {
"email": "[email protected]",
"unit_external_ref": "P~4770692~467~2016",
"lease_external_ref": "A1234",
"first_name": "Bob",
"last_name": "James",
"phone_number": "+447549111111",
"resident_address": "10 Executive Park West NE",
"unit_identifier": "4efdccb7-10ca-47b0-811c-de2fae9f6682",
"unit_number": "2016"
},
"datetime_created": "2023-12-20T17:32:49.143000+00:00",
"datetime_updated": "2024-01-15T15:07:27.440000+00:00",
"description": "a description",
"due_datetime": "2023-12-19T12:00:00+00:00",
"external_ref": "1234567890",
"identifier": "26d2f5f9-b128-48cd-add8-303e067df958",
"importance": "very_high",
"notes": null,
"portfolio_external_ref": "P1234",
"portfolio_id": "b0234194-e61b-4a57-967f-6eaaee4d5219",
"priority_score": 500,
"queue_name": null,
"relevant_conversation": null,
"reminder_datetime": null,
"resident_id": null,
"status": "created",
"category": "Customer Support",
"summary": "a summary",
"title": "a title",
"onsite_indicator": "onsite",
"topic": "maintenance",
"user_goal": "fix_shower",
"escalation_flag": false
},
"event_type": "task.update",
"message_id": "51d155b3-496f-434e-b664-406836be35a0"
}
{
"body": {
"action_type": "Assistance",
"assignee_id": null,
"attachments": {
"file_A": "https://u.dev.hiadam.co/pi5fwe3"
},
"completed_datetime": null,
"creator": {
"email": "[email protected]",
"unit_external_ref": "P~4770692~467~2016",
"lease_external_ref": "A1234",
"first_name": "Bob",
"last_name": "James",
"phone_number": "+447549111111",
"resident_address": "10 Executive Park West NE",
"unit_identifier": "4efdccb7-10ca-47b0-811c-de2fae9f6682",
"unit_number": "2016"
},
"datetime_created": "2023-12-20T17:32:49.143000+00:00",
"datetime_updated": "2024-01-15T15:07:27.440000+00:00",
"description": "a description",
"due_datetime": "2023-12-19T12:00:00+00:00",
"external_ref": "1234567890",
"identifier": "26d2f5f9-b128-48cd-add8-303e067df958",
"importance": "very_high",
"notes": null,
"portfolio_external_ref": "P1234",
"portfolio_id": "b0234194-e61b-4a57-967f-6eaaee4d5219",
"priority_score": 500,
"queue_name": null,
"relevant_conversation": null,
"reminder_datetime": null,
"resident_id": null,
"status": "created",
"category": "Customer Support",
"summary": "a summary",
"title": "a title",
"onsite_indicator": "onsite",
"topic": "maintenance",
"user_goal": "fix_shower",
"escalation_flag": false
},
"event_type": "task.update",
"message_id": "51d155b3-496f-434e-b664-406836be35a0"
}