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Upload your file using the S3 key format companyName_companyId/AGENT/filename.csv, where AGENT is the TYPE-SUBTYPE value for this upload. See File Requirements & Validation for encoding, delimiter, and validation rules.
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agent_id
string
required
The client’s external reference ID for the agent. Used to uniquely identify and match the agent in the Travtus platform. Records without this field will be skipped.
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first_name
string
The first name of the agent.
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last_name
string
The last name of the agent.
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full_name
string
The full name of the agent. Can be provided directly or derived from first and last name.
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email_address
string
The email address of the agent.
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phone_number
string
The phone number of the agent. Must be a valid phone number in E.164 format (e.g. +12025551234). If a phone number is linked to multiple agents, it can cause issues when matching the correct agent. Avoid providing phone_number in those cases.
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source
string
The source system or origin of the agent data.